RETURN & REFUND POLICY
Return Eligibility
We accept returns within 30 days of delivery.
To qualify for a return:
- Item must be unused
- Item must be in original packaging
- Item must be in resellable condition
Non-Returnable Items
The following items cannot be returned:
- Personal care products
- Opened wellness products
- Used fitness accessories
- Gift cards
Damaged or Defective Products
If your item arrives damaged or defective, please contact us within 7 days of delivery with photos of the issue.
Refund Process
Once your return is received and inspected, we will notify you regarding approval.
Approved refunds are issued to the original payment method within 5-10 business days.
Return Shipping
Customers are responsible for return shipping costs unless the item arrived damaged or defective.
Contact:
support@solve-it.com
This policy includes the key information Shopify expects merchants to clearly disclose regarding returns and refunds.